Part-Time Patient Experience Specialist

Intermountain Healthcare Inc.; Salt Lake City (UT); On-site; USD 25,000 - 33,000; Part time

Job summary

Intermountain Health is seeking a Part-time Patient Service Representative at Memorial Clinic in Salt Lake City, UT. This PRN role serves as the first contact for patients, greeting and checking in/out, verifying information, and resolving patient needs to ensure a positive experience.

The role emphasizes accurate data entry in the EMR, scheduling appointments, handling registrations, and assisting with billing-related forms. Entry rate is $18.31–$23.80 per hour depending on experience.

Qualifications

• Six months of customer service experience.
• Basic computer skills for word processing and data entry.
• Professional manner and strong interpersonal and communication skills.
• Ability to protect privacy, confidentiality, and PHI of patients.

Responsibilities

• Greet and check-in/out patients and verify information.
• Document interactions and update EMR accurately.
• Schedule visits, procedures, tests, referrals, and consultations.
• Register patients and update demographic data in registration system.

Skills

Customer service

Basic computer skills

Interpersonal skills

Team collaboration

PHI privacy

Education

High school diploma or GED

Tools

EMR systems

Job description

Intermountain Health is seeking a Part-time Patient Service Representative at Memorial Clinic in Salt Lake City, UT. This PRN role serves as the first contact for patients, greeting and checking in/out, verifying information, and resolving patient needs to ensure a positive experience.

The role emphasizes accurate data entry in the EMR, scheduling appointments, handling registrations, and assisting with billing-related forms. Entry rate is $18.31–$23.80 per hour depending on experience.