Part-Time Patient Experience Representative

Makovicka Physical Therapy; Lincoln (NE); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Insurance

401K with matching

Paid Time Off

Job summary

Makovicka Physical Therapy in Lincoln, NE is hiring a part-time front desk assistant. If you enjoy moving between patient interactions and administrative tasks, this role could be a fit. You must be available from 7:00 am to 6:00 pm, and you will be a key part of welcoming patients and keeping records organized.

Join a team that values friendly service and efficient clinic operations. The position blends patient contact, insurance processing, and office duties to help therapists deliver

Qualifications

• Front desk and insurance experience is preferred.
• Comfort with computer work and record-keeping.
• Ability to work with patients and clinicians.
• Strong communication and people skills.
• Attention to detail in all administrative tasks.

Responsibilities

• Welcome patients and provide friendly customer service.
• Maintain accurate patient records and appointments.
• Assist therapists with high-quality patient care.
• Manage clinic space and equipment upkeep.
• Assist patients with exercises and mobility activities.
• Document progress and communicate with the team.

Skills

Customer service

Communication

Multitasking

Detail oriented

Computer proficiency

Microsoft Office

Education

High School diploma

Tools

Microsoft Office Suite

Job description

Description

About Us:

The Makovicka Physical Therapy Team strives to provide an atmosphere where we can focus on outstanding service through employee engagement and organizational growth, and to create a welcoming and friendly environment.

Position:

Are you detail oriented and enjoy computer work but also like to be up and moving and not be tied to a desk all of the time? This is a part-time position may be perfect for you! You must be available from 7:00 am to 6:00 pm.

Great team members are ones who fit our culture and values, working to ensure that patients feel welcome and at ease through their experience in our clinic. We strive to provide a friendly and encouraging environment for our patients and you play a key role. This position will have a mix of active patient interaction and administrative duties in the clinic.

What You’ll Do:

• Provide excellent customer service by welcoming and putting people at ease
• Ensure accurate patient records
• Assist physical therapists in delivering high-quality patient care
• Manage and maintain the physical space of the clinic and equipment
• Help patients with exercises and mobility activities
• Document patient progress and communicate effectively with the team

What You Need to be Successful:

• Enjoy moving and working with patients
• Ability to multitask and prioritize various patient, clinician, and clinic needs
• Detail-oriented and a need to make sure that every detail is correct
• Strong people and communication skills
• Have a high level of proficiency with computers and Microsoft programs

This position requires the ability to deal tactfully with patients, family members, insurance, and the general public. In addition, there is a high degree of physical movement throughout the day. Experience with insurance, patient or customer service and healthcare is preferred.

Benefits Include:

• Insurance, 401(K) with matching, Continuing education reimbursement, Paid Time Off, and more.

Requirements

Qualifications:

High School diploma desired. Previous front desk and insurance experience preferred.