Part-Time Patient Concierge & Scheduler

Prevea Health; Sheboygan (WI); On-site; USD 21,000 - 30,000; Part time

Job summary

Prevea Health is seeking a Part Time Patient Service Representative (PSR) for the Sheboygan MOB. The role focuses on welcoming and registering patients, scheduling visits, and serving as a courteous liaison between patients and medical staff.

Ideal candidates have 1–3 years in customer service within healthcare or insurance settings, with strong phone and computer skills. The position is 16 hours per week and not benefit-eligible.

Qualifications

• High School Diploma or GED is required.
• 1–3 years of experience in customer service, insurance and/or healthcare setting preferred.
• Proficient telephone and computer skills with clear, professional speaking abilities.

Responsibilities

• Greet, register, and schedule patients and visitors in a friendly manner.
• Obtain accurate demographic and insurance information.
• Route inquiries and messages to appropriate staff and handle financial inquiries.

Skills

Telephone skills

Customer service

Empathy

Multi-tasking

Communication

Teamwork

Message taking

Independent thinking

Education

High School Diploma or GED

Tools

Microsoft Office

MyPrevea Portal

Job description

Prevea Health is seeking a Part Time Patient Service Representative (PSR) for the Sheboygan MOB. The role focuses on welcoming and registering patients, scheduling visits, and serving as a courteous liaison between patients and medical staff.

Ideal candidates have 1–3 years in customer service within healthcare or insurance settings, with strong phone and computer skills. The position is 16 hours per week and not benefit-eligible.