Part-Time Patient Concierge & Front Desk Support

Prevea Health; Green Bay (WI); On-site; USD 25,000 - 32,000; Part time

Job summary

Prevea Health in Green Bay, WI is seeking a part-time Patient Support employee (21 hours/week) to welcome patients, direct them, and assist with transportation and waiting areas. The role emphasizes friendly customer service and adherence to clinic protocols.

The ideal candidate has a High School Diploma and 1–3 years of customer service experience, with strong communication skills and the ability to work in a fast-paced healthcare environment in St. Mary's MOB location.

Qualifications

• High School Diploma or GED required.
• 1–3 years customer service experience or volunteer preferred.
• Ability to communicate clearly with customers.

Responsibilities

• Greet patients and visitors and direct to correct location.
• Assist patients, transfer in/out of wheelchairs.
• Follow clinic emergency protocols.
• Address customer concerns with manager involvement.
• Arrange transportation for patients.
• May assist in maintaining waiting areas.
• Maintain lost and found.

Skills

Customer service

Communication

Welcoming visitors

Emergency protocols

Directions to visitors

Teamwork

Education

High School Diploma

Job description

Prevea Health in Green Bay, WI is seeking a part-time Patient Support employee (21 hours/week) to welcome patients, direct them, and assist with transportation and waiting areas. The role emphasizes friendly customer service and adherence to clinic protocols.

The ideal candidate has a High School Diploma and 1–3 years of customer service experience, with strong communication skills and the ability to work in a fast-paced healthcare environment in St. Mary's MOB location.