Patient Support Concierge (Part-Time)

Prevea-Health; Green Bay (WI); On-site; USD 18,000 - 21,000; Part time

Job summary

Prevea Health in Green Bay, Wisconsin is seeking a part-time Patient Support team member for 21 hours per week, working three 7-hour days to help create a welcoming clinic experience. You will greet patients, guide them to the right location, assist with transfers, and coordinate referrals and transportation as needed.

The role emphasizes friendly service and adherence to clinic protocols. High School Diploma required; 1–3 years customer service preferred; this position is part-time and eligible

Qualifications

• High School Diploma or GED required.
• 1–3 years of customer service experience preferred.
• Knowledge of customer service concepts and clinic policies.

Responsibilities

• Greet patients and visitors upon arrival and direct them appropriately.
• Assist with transfers and transport coordination as needed.
• Answer questions, address concerns, and escalate to management as required.

Skills

Customer service concepts

Clinic policies/procedures knowledge

Education

High School Diploma / GED

Job description

Prevea Health in Green Bay, Wisconsin is seeking a part-time Patient Support team member for 21 hours per week, working three 7-hour days to help create a welcoming clinic experience. You will greet patients, guide them to the right location, assist with transfers, and coordinate referrals and transportation as needed.

The role emphasizes friendly service and adherence to clinic protocols. High School Diploma required; 1–3 years customer service preferred; this position is part-time and eligible