Clinic Front Desk & Patient Care Specialist

US Physical Therapy; Oceanside (NY); On-site; USD 23,000 - 28,000; Full time

Job summary

Metro Physical & Aquatic Therapy in Oceanside, NY is hiring a Clinic Support Associate to manage front desk operations, assist clinicians, and ensure a welcoming patient experience. You will handle scheduling, greet patients, and help with data entry in the EMR while supporting care delivery.

The role requires a high school diploma or GED, at least one year of medical office and customer service experience, proficiency in Google Suite, and strong communication skills.

Qualifications

• High school diploma or GED is required.
• One year of medical office experience preferred.
• One year of customer service experience is strongly preferred.
• Proficiency in Google Suite is required.
• Excellent communication and teamwork skills.
• Ability to adapt to a fast-paced clinical environment.

Responsibilities

• Greets and welcomes patients and visitors, directing inquiries and checking in.
• Manages scheduling and optimizes provider time and room usage.
• Maintains EMR data entry with accuracy.
• Delivers high level customer service and HIPAA-compliant care.
• Supports clinicians with patient care and front desk duties.
• Maintains a clean, organized front desk and treatment area.

Skills

Google Suite

Customer service

Communication

Education

High school diploma or GED

Tools

EMR systems

Job description

Metro Physical & Aquatic Therapy in Oceanside, NY is hiring a Clinic Support Associate to manage front desk operations, assist clinicians, and ensure a welcoming patient experience. You will handle scheduling, greet patients, and help with data entry in the EMR while supporting care delivery.

The role requires a high school diploma or GED, at least one year of medical office and customer service experience, proficiency in Google Suite, and strong communication skills.