Part-Time Patient Care Call Center Specialist

Connecticut Orthopaedics; Hamden (CT); On-site; USD 32,000 - 34,000; Part time

Benefits offered by this job

401(k) contributions

Life insurance

PTO and paid holidays

Training opportunities

Free Parking

Job summary

Connecticut Orthopaedics in Hamden, CT is seeking a part-time Call Center Representative to greet patients, triage calls, manage appointment requests, and register patients into the practice management system.

This on-site role requires strong communication, multitasking, and computer skills, with a starting hourly rate of $23–$25, and offers paid holidays, PTO, 401(k) contributions and growth opportunities.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of experience in customer service or call center environment.

Responsibilities

• Answering incoming phone calls and triaging to the appropriate party.
• Managing appointment requests for website.
• Registering patient into practice management system.
• Scheduling new or follow-up appointments by reviewing provider schedules.
• Adhering to scheduling rules and meeting provider team expectations.
• Operate computer systems to support job duties.
• Perform other duties as assigned by supervisor.

Skills

Communication

Multitasking

Time management

Computer proficiency

Interpersonal skills

Phone etiquette

Education

High school diploma

Tools

Phone system

Job description

Connecticut Orthopaedics in Hamden, CT is seeking a part-time Call Center Representative to greet patients, triage calls, manage appointment requests, and register patients into the practice management system.

This on-site role requires strong communication, multitasking, and computer skills, with a starting hourly rate of $23–$25, and offers paid holidays, PTO, 401(k) contributions and growth opportunities.