Patient Access Pro II - Part-Time Weekend Shift

Baptist Health; Jacksonville (FL); On-site; USD 25,000 - 30,000; Part time

Job summary

Baptist Health in Jacksonville, FL, is seeking a part-time Patient Access Representative II to join the Patient Access team at Baptist South. The role supports patient registration, insurance verification, and financial clearance in a fast-paced hospital setting.

This entry-level to mid-level position emphasizes strong customer service and healthcare experience, with a preference for hospital registration or patient access background.

Qualifications

• Customer Service Experience required.
• Healthcare Experience required.
• 1–2 years Insurance Experience required.
• Experience in hospital registration or patient access preferred.

Responsibilities

• Provide exceptional customer service to patients, families, visitors, and other healthcare team members
• Assist patients with the registration and patient access process while ensuring accurate demographic and insurance information
• Verify insurance coverage and collect required patient information and documentation
• Assist patients with questions related to registration, insurance, and the access-to-care process
• Communicate professionally and effectively with patients and internal departments
• Maintain confidentiality of patient information and follow applicable privacy and organizational policies
• Utilize computer systems and patient access technology to accurately document and update patient information
• Support efficient patient flow and contribute to a positive patient experience

Skills

Customer service

Healthcare experience

Insurance experience

Education

High school diploma

Job description

Baptist Health in Jacksonville, FL, is seeking a part-time Patient Access Representative II to join the Patient Access team at Baptist South. The role supports patient registration, insurance verification, and financial clearance in a fast-paced hospital setting.

This entry-level to mid-level position emphasizes strong customer service and healthcare experience, with a preference for hospital registration or patient access background.