Part-Time Patient Access Specialist - Front Line Care

R1 RCM, Inc.; Missoula (MT); On-site; USD 22,000 - 32,000; Part time

Job summary

R1 RCM, Inc. in Missoula, MT is seeking a Part Time Patient Access Customer Service Representative for Saturdays, 8:30am - 1:30pm. You will be the first point of contact, providing fast, compassionate access to care and supporting patient registration across multiple systems.

The role emphasizes exceptional customer service, accuracy, and teamwork with nurses and physicians to ensure smooth patient flow. Training will be provided for those new to healthcare. High School Diploma or GED required.

Qualifications

• Exceptional customer service experience and interpersonal skills.
• Strong communication and relations with patients.
• Ability to multitask in a fast-paced setting.

Responsibilities

• Provide exceptional customer service and assist patients and families with check-in.
• Answer phones and collect accurate patient information quickly.
• Support timely access to care and minimize registration delays.
• Collaborate with care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM, Inc. in Missoula, MT is seeking a Part Time Patient Access Customer Service Representative for Saturdays, 8:30am - 1:30pm. You will be the first point of contact, providing fast, compassionate access to care and supporting patient registration across multiple systems.

The role emphasizes exceptional customer service, accuracy, and teamwork with nurses and physicians to ensure smooth patient flow. Training will be provided for those new to healthcare. High School Diploma or GED required.