Patient Access Specialist — Compassionate Frontline Care

R1 RCM, Inc.; Riverton (UT); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Competitive benefits package

Training provided

Job summary

R1 RCM is seeking a Part-time PRN Customer Service Representative - Patient Registration at Intermountain Riverton Hospital. You will be the first point of contact for patients, ensuring fast, compassionate access to care while coordinating check-in across multiple systems.

The role offers an on-site, fast-paced environment with training provided. You will handle patient information, verify insurance, collect co-pays, and collaborate with care teams to keep patient flow smooth.

Qualifications

• Exceptional customer service and interpersonal skills.
• Ability to stay composed and professional in a fast-paced setting.
• Experience with patient access, medical registration, or front desk is a plus.

Responsibilities

• Register patients across multiple computer systems efficiently.
• Answer phones and collect accurate patient information quickly.
• Support timely access to care by minimizing registration delays and answering questions with clarity and compassion.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM is seeking a Part-time PRN Customer Service Representative - Patient Registration at Intermountain Riverton Hospital. You will be the first point of contact for patients, ensuring fast, compassionate access to care while coordinating check-in across multiple systems.

The role offers an on-site, fast-paced environment with training provided. You will handle patient information, verify insurance, collect co-pays, and collaborate with care teams to keep patient flow smooth.