Part-Time Patient Access Concierge

R1-Rc; Spanish Fork (UT); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Competitive benefits

Job summary

R1 RCM Inc. is seeking a Customer Service Representative - Patient Registration for Intermountain Spanish Fork Hospital in Utah.

This part-time PRN role provides fast, compassionate access to care by guiding patients through the check-in process and gathering accurate information across multiple computer systems. You’ll answer phones, collect demographics and co-pays, verify insurance where needed, and collaborate with nurses and care teams to minimize delays.

Qualifications

• High school diploma or GED required.
• Excellent communication and compassionate customer service.
• Ability to handle multiple tasks and stay detail-focused.

Responsibilities

• Register patients across multiple computer systems to ensure accurate data entry.
• Answer phones, collect demographics, and assist with cost estimates and co-pays.
• Collaborate with nurses and care teams to minimize delays in patient flow.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Phone handling

Education

High School Diploma or GED

Tools

Patient registration systems

Job description

R1 RCM Inc. is seeking a Customer Service Representative - Patient Registration for Intermountain Spanish Fork Hospital in Utah.

This part-time PRN role provides fast, compassionate access to care by guiding patients through the check-in process and gathering accurate information across multiple computer systems. You’ll answer phones, collect demographics and co-pays, verify insurance where needed, and collaborate with nurses and care teams to minimize delays.