Patient Access Specialist: Fast, Compassionate Registration

r1rcm; Cedar City (UT); On-site; USD 22,000 - 29,000; Part time

Job summary

R1 RCM Inc. is seeking a part‑time PRN Customer Service Representative – Patient Registration at Intermountain Cedar City Hospital. You will be the first contact for patients, ensuring fast, compassionate, and accurate access to care while supporting registration across multiple systems.

You’ll gather patient information, answer phones, verify insurance, collect co‑pays, and work with care teams to keep patient flow smooth. This role offers a flexible, on‑site schedule in a healthcare setting.

Qualifications

• Exceptional customer service experience is required.
• Strong communication and interpersonal skills in a fast‑paced environment.
• Ability to multitask with high attention to detail and accuracy.
• Experience with patient access, medical registration, or insurance verification is a plus.

Responsibilities

• Provide exceptional customer service and assist patients and families with the check‑in process using multiple computer systems.
• Answer phones and collect accurate patient information quickly in a fast‑paced setting.
• Support timely access to care by minimizing delays in registration and answering questions clearly.
• Build trust with patients during moments of illness, anxiety, or stress.
• Navigate insurance plans, enter demographics and medical data, collect co‑pays, and provide cost estimates.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Customer service

Multitasking

Communication

Detail oriented

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a part‑time PRN Customer Service Representative – Patient Registration at Intermountain Cedar City Hospital. You will be the first contact for patients, ensuring fast, compassionate, and accurate access to care while supporting registration across multiple systems.

You’ll gather patient information, answer phones, verify insurance, collect co‑pays, and work with care teams to keep patient flow smooth. This role offers a flexible, on‑site schedule in a healthcare setting.