Frontline Patient Access Specialist – Part-Time

R1 RCM, Inc.; American Fork (UT); On-site; USD 22,000 - 29,000; Part time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM, Inc. is hiring a Part-time PRN Customer Service Representative - Patient Registration at Intermountain American Fork Hospital. You will be the first point of contact, helping patients access care with speed, compassion, and accuracy across multiple systems.

Responsibilities include handling check-ins, collecting patient information, and supporting care teams to minimize delays. No healthcare background? Training is provided, and this role serves as a launchpad for a healthcare career.

Qualifications

• Customer service experience highlighted as a core requirement.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize.
• Attention to detail in high-paced environments.

Responsibilities

• Provide exceptional customer service to patients and families during check-in.
• Gather accurate patient information and update multiple computer systems.
• Minimize delays and ensure timely access to care.
• Build trust with patients during stressful moments and navigate insurance details.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM, Inc. is hiring a Part-time PRN Customer Service Representative - Patient Registration at Intermountain American Fork Hospital. You will be the first point of contact, helping patients access care with speed, compassion, and accuracy across multiple systems.

Responsibilities include handling check-ins, collecting patient information, and supporting care teams to minimize delays. No healthcare background? Training is provided, and this role serves as a launchpad for a healthcare career.