Part-Time Package Room Associate

Fernwood Property Management; Chicago (IL); On-site; USD 20,000 - 29,000; Part time

Job summary

Fernwood Property Management in Chicago, IL is seeking a Part-Time Package Room Associate to assist residents with mail and packages and provide administrative support.

The role involves greeting residents, accepting and distributing packages, and logging sign-outs in Salesforce. You will keep the mailroom tidy and assist with resident concerns as needed. Requires basic front desk skills and ability to lift up to 40 pounds.

Qualifications

• People person with ability to build relationships and provide friendly service.
• Excellent communicator with professional written and oral communication.
• Familiarity with front desk equipment and computer/phone systems.
• Ability to lift up to 40 pounds and handle light physical tasks.

Responsibilities

• Warmly greet residents as they enter the mailroom/package area.
• Accept and administer packages, distribute mail to residents’ boxes.
• Retrieve packages for residents and log sign-outs in Salesforce for tracking.
• Keep the package room neat, organized, and clean at all times.
• Answer incoming calls using Mac greeting standards.
• Assist with resident concerns or related activities as requested by management.

Skills

People person

Excellent communicator

Front desk tech

Physical ability

Tools

Salesforce

Job description

As a Package Room Associate, you will assist our residents with their mail and packages and provide other administrative support.

We are hiring a Part-Time Package Associate to assist our residents with package pick up at Regents Park! The pay rate for this role is $18/hour.

DUTIES AND RESPONSIBILITIES

• Warmly greet residents as they enter the mailroom/package area
• Accept and administer packages, distribute mail to resident’s boxes
• Retrieve packages for residents, ensuring they sign out packages in Salesforce for tracking purposes
• Keep package room in neat, organized, and clean manner
• Answer all incoming calls and handle accordingly using Mac telephone greeting standards
• Assist with resident concerns or related activities as requested by management

QUALIFICATIONS

• People Person. The best part of serving others is creating experiences for them that go beyond the expected. Strong troubleshooting and relationship building skills. Positive attitude, strong work ethic and self-motivation.
• Great communicator. Providing amazing experiences requires the ability to communicate professionally and through legible writing
• Requires basic knowledge of front desk equipment, including computer and telephone systems.
• Ability to lift up to 40 pounds.

Please be advised that ALL new hires will be required to successfully complete a criminal background investigation prior to employment. The receipt of satisfactory responses to reference requests, and the provision of satisfactory proof of an applicant's identity and legal authority to work in the United States are also required.