Part-Time Package Center Supervisor - Dispatch & Ops

United Parcel Service Sweden Aktiebolag; Fort Walton Beach (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

UPS is seeking a supervisor to manage daily package dispatch and operational processes at our facility. The role requires analyzing dispatch results, coordinating routes, and addressing service issues to maximize performance and customer satisfaction.

The position emphasizes delivering reliable customer service support and ensuring smooth execution of procedures and systems within a permanent, on-site role.

Qualifications

• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Responsibilities

• Analyze and plan the center's daily package dispatch and handle operational service issues.
• Coordinate the needs and efforts of the operation to ensure internal and external customer satisfaction is met.
• Provide customer service support (answering messages, concerns, call tags, destination follow ups).
• Facilitate the smooth execution of operational procedures and management of systems.

Job description

UPS is seeking a supervisor to manage daily package dispatch and operational processes at our facility. The role requires analyzing dispatch results, coordinating routes, and addressing service issues to maximize performance and customer satisfaction.

The position emphasizes delivering reliable customer service support and ensuring smooth execution of procedures and systems within a permanent, on-site role.