Part Time Overnight Customer Service 12am - 8am

Park Place Parking / Fast Park & Relax; Memphis (TN); Vor Ort; USD 14.000 - 21.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental

Vision

HSA

Life insurance

Disability insurance

401(k)

Paid time off

Holiday pay

Zusammenfassung

Park Place Parking / Fast Park & Relax in Memphis, TN is seeking a dependable Parking Guest Ambassador to manage parking operations overnight. You will direct traffic, assist guests, enforce regulations, and help ensure a safe, organized parking environment.

The role requires clear communication and the ability to handle busy situations. The ideal candidate is customer-focused, reliable, and comfortable working outdoors and on your feet.

Qualifikationen

• High School Diploma or GED or equivalent.
• At least 1 year in dispatching or customer service.
• Experience handling high-volume calls and radio communications.
• Ability to work overnight and weekends.

Aufgaben

• Direct incoming/outgoing vehicles to spaces with signals and verbal directions.
• Monitor lots to prevent congestion and optimize space usage.
• Enforce time limits and parking regulations.
• Assist guests with tickets, lockouts, directions, and questions.
• Operate gates, ticket dispensers, and payment systems.
• Prepare reports on occupancy, revenue, and incidents.
• Maintain a clean, safe work area and parking facilities.

Kenntnisse

Communication skills

Interpersonal skills

Multitasking

English proficiency

Dispatching experience

Two-way radios

Maps reading

Problem solving

Team player

Ausbildung

High School Diploma or GED

Jobbeschreibung

Parking Guest Ambassador – Fast Park & RelaxLOCATION: 2201 Winchester Road, Memphis, TN 38116$12.75/hour to startShifts:11:55pm - 8am (overnight shifts)About the RoleFast Park & Relax is seeking a dependable, customer‑focused Parking Guest Ambassador to help manage parking operations and support guests throughout their parking experience. This position is essential to maintaining efficient traffic flow, maximizing parking capacity, and delivering outstanding service to all customers.Job PurposeTo effectively coordinate and oversee parking operations in a designated area by directing traffic, monitoring parking activity, assisting guests, enforcing parking regulations, and ensuring a safe, clean, and well‑managed environment.Key ResponsibilitiesDirect incoming and outgoing vehicles to available parking spaces using clear hand signals and verbal instructionsMonitor parking lots to ensure efficient space usage and prevent congestionEnforce parking rules, including time limits and prohibited parking areasRespond to customer questions about parking availability, directions, and regulationsAssist customers with parking‑related issues (lost tickets, lockouts, etc.)Communicate regularly with parking team members to ensure smooth operationsOperate parking equipment, including gates, ticket dispensers, and payment systemsPrepare reports on parking occupancy, revenue, and incident activityMaintain a clean, organized work area and ensure the safety and security of parking facilitiesPerform other related duties as assignedEmployee BenefitsFast Park & Relax offers a strong, competitive benefits package, including:Medical (PPO or HDHP)DentalVisionHealth Savings Account (HSA)Basic Life / AD&DSupplemental Life / AD&DDisability InsuranceEmployee Assistance Program (EAP)401(k) Retirement Savings PlanPaid Time Off (PTO)Holiday PayIdeal CandidateCustomer‑service orientedReliable and able to work overnight/weekend shiftsExcellent communicatorComfortable working outdoors and on your feetAble to multitask in a fast‑moving environmentJoin Our Team!If you enjoy helping guests, keeping operations running smoothly, and being part of a supportive and dynamic team, we encourage you to apply for our Parking Guest Ambassador position.Required Education:- High School Diploma or GED equivalent or an equivalent combination of education and experience.Required Experience:- Minimum of one year of experience in dispatching, customer service or a related field.- Experience handling high-volume phone calls and radio communications.- Experience working in a fast-paced environment and managing multiple tasks simultaneously.Required Skills and Abilities:- Excellent communication skills (verbal and written).- Strong interpersonal skills and ability to maintain professionalism with diverse individuals.- Ability to effectively handle stressful situations and resolve conflicts calmly and efficiently.- Proficient in basic math and computer skills.- Ability to read and interpret maps and directions.- Strong problem-solving and decision-making skills.- Ability to work independently and as part of a team.- Ability to adapt to changing priorities and meet deadlines.- Knowledge of parking procedures (preferred).- Ability to operate two-way radios and other communication equipment.- Ability to maintain accurate records and documentation.- Ability to lift and move up to 25 pounds.- Ability to climb, balance, stoop, kneel, crouch or crawl as needed.- Ability to understand and follow written and verbal instructions.- Ability to communicate effectively in English (both written and spoken).- Ability to pass a background check and drug screening.- Must be able to work 12am - 8am.