Part-Time Orthopedics Office Scheduler & Front Desk

UPMC; Williamsport, Northern (Lycoming County, KY); Hybrid; USD 21,000 - 28,000; Part time

Job summary

UPMC Williamsport is seeking a Part-Time Office Assistant I for our Orthopedics Office to help schedule patient appointments, assist clients in person and on the phone, and collect demographic and insurance information. This role supports billing and coordination with departments to ensure smooth operations.

The ideal candidate greets patients, verifies referrals, and assists with insurance verifications, while maintaining a courteous, efficient front-desk presence in a busy clinical setting.

Qualifications

• Experience scheduling patient appointments and managing calendars.
• Ability to collect accurate demographic and insurance information.
• Strong communication and customer-service skills.
• Ability to greet, register patients and provide instructions politely.

Responsibilities

• Verify information in scheduling system and prepare patient charts.
• Complete paperwork such as encounter forms and referrals; assist billing processes.
• Greet and register patients, answer questions, and provide directions.
• Assist with inpatient billing activities and transcription/dictation issues as needed.
• Process records release requests and manage office supplies inventory.
• Schedule diagnostic testing and obtain necessary authorizations and referrals.
• Coordinate scheduling across physicians and departments and communicate arrivals.

Skills

Scheduling

Customer service

Phone etiquette

Data entry

Tools

Computerized scheduling system

Job description

UPMC Williamsport is seeking a Part-Time Office Assistant I for our Orthopedics Office to help schedule patient appointments, assist clients in person and on the phone, and collect demographic and insurance information. This role supports billing and coordination with departments to ensure smooth operations.

The ideal candidate greets patients, verifies referrals, and assists with insurance verifications, while maintaining a courteous, efficient front-desk presence in a busy clinical setting.