Surgery Scheduler - UPMC Washington, Orthopaedic Care Office

UPMC; Washington (Washington County); On-site; USD 42,000 - 54,000; Full time

Job summary

UPMC Orthopedics is seeking a detail-oriented Surgery Scheduler to coordinate procedures, communicate with patients and providers, and ensure a smooth experience from start to finish. You will manage admissions, obtain approvals, collect pre-payments, schedule tests, and act as a liaison between patients and referring physicians.

The role requires strong organization and the ability to handle multiple priorities in a fast-paced clinical setting.

Qualifications

• Previous scheduler/clinical experience.
• Strong organizational skills and attention to detail.
• Collaborative, solution-focused, able to work solo or in a team.

Responsibilities

• Prepare and forward admission reservations and insurance information to hospitals.
• Coordinate cases and seek hospital approval for admissions.
• Discuss and arrange pre-surgery payments.
• Ensure informed consents are signed.
• Provide pre- and post-operative instructions.
• Schedule pre-screening tests and follow-up appointments.
• Keep billing and insurance information current.
• Serve as liaison between patient and physicians.
• Obtain pre-certification or referrals before procedures.
• Answer inquiries and provide educational materials.

Skills

Scheduler experience

Organizational skills

Team collaboration

Job description

Surgery Scheduler – Orthopedic Office

We’re looking for a detail-oriented and organized Surgery Scheduler to join our orthopedic team. In this key role, you’ll coordinate surgical procedures, communicate with patients and providers, and help ensure a smooth, supportive experience from start to finish.

Responsibilities

• Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
• Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
• Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
• Ensure that informed consents are signed.
• Provide patients with pre and postoperative instruction according to service specific guidelines.
• Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
• Ensure all billing and insurance information is current and accurate.
• Act as liaison between patient and referring physicians.
• Obtain pre-certification and/or referral prior to the date of the procedure.
• Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.

Preferred Qualifications

Previous scheduler/clinical experience. This position involves multiple changing priorities; we are looking for someone with strong organizational skills; someone who is collaborative and solution focused who can work individually or part of a team to produce results.

Schedule

Monday-Friday, 7AM-3:30PM, 7:30AM-4PM, 8AM-4:30PM. Saturday mornings for temporary Fall Injury clinic August thru the end of October. Possible minimal travel to other offices in the area if needed.