Part-Time Operations Admin & Customer Support (4pm-10pm)

Federal Express Corporation; Newville (Cumberland County); On-site; USD 17,000 - 25,000; Part time

Job summary

Federal Express Corporation is seeking a part-time clerical and customer service associate for the hub and station operations. The role supports linehaul, quality assurance, and customer service functions, handling tasks from data entry to addressing customer inquiries.

The position requires multiple skills including data entry, MS Office usage, and strong time management, with responsibilities spanning reports, audits, and ensuring timely delivery through accurate labeling and addressing.

Qualifications

• High school diploma or GED required.
• 4+ years of customer service/clerical experience.
• Dock operations or distribution center experience preferred.

Responsibilities

• Provide clerical support to management and operational functions (photocopying, filing, faxing, emailing, answering calls).
• Enter and review data in systems to support respective areas.
• Compile data and generate regular and ad hoc reports for management.
• Serve as frontline customer service contact to resolve inquiries and issues.
• Assist with BCSA audit activities by retrieving data/files for review.

Skills

Customer service

Data entry

Time management

Multi-tasking

Typing

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking a part-time clerical and customer service associate for the hub and station operations. The role supports linehaul, quality assurance, and customer service functions, handling tasks from data entry to addressing customer inquiries.

The position requires multiple skills including data entry, MS Office usage, and strong time management, with responsibilities spanning reports, audits, and ensuring timely delivery through accurate labeling and addressing.