Part-Time Onsite Visitor Concierge

HAHHH; Worcester, Northern (MA, KY); Hybrid; USD 22,000 - 39,000; Part time

Job summary

UMass Memorial Health is seeking a Visitor Ambassador for on-site role at Worcester Memorial Campus. This part-time position involves assisting patients and visitors, providing information, and coordinating visitor management with a focus on patient privacy and service excellence.

Responsibilities include greeting guests, relaying directions, handling inquiries, and supporting the security team as needed. Strong communication and multitasking abilities are essential, with a HS diploma required.

Qualifications

• Strong customer service experience.
• Good communication skills in person and on the phone.
• Ability to multitask and prioritize in a busy setting.

Responsibilities

• Greet patients and visitors promptly and courteously.
• Provide information about services and visiting hours.
• Assist with visitor management and basic scheduling tasks.
• Distribute PPE and monitor lobby activities as needed.

Skills

Customer service

Communication

Multitask

Education

High School diploma

Job description

UMass Memorial Health is seeking a Visitor Ambassador for on-site role at Worcester Memorial Campus. This part-time position involves assisting patients and visitors, providing information, and coordinating visitor management with a focus on patient privacy and service excellence.

Responsibilities include greeting guests, relaying directions, handling inquiries, and supporting the security team as needed. Strong communication and multitasking abilities are essential, with a HS diploma required.