Part-Time Onsite Team Lead, Operations & Guest Experience

Sky Zone, LLC; Aurora (CO); Hybrid; USD 22,000 - 25,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with company match

Job summary

Sky Zone, part of CircusTrix, is seeking a Part-time Team Lead at our Aurora park to drive daily operations and guest satisfaction.

You''ll lead from the floor, cover MOD duties, coach team members, and coordinate across Sales & Service, Parties & Events, and F&B/Facilities to ensure a high-energy, safe, and memorable guest experience. This role requires 2+ years in ops with supervisory experience and a flexible schedule.

Qualifications

• Minimum of 2 years of progressive experience in operations or guest-facing roles.
• Prior supervisory or leadership experience is required.
• Background in retail sales, food & beverage, amusement/entertainment, or recreation preferred.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Act as Manager on Duty when GM/OM are not present, ensuring guest satisfaction and safety.
• Lead on-floor coaching, delegation, and accountability across departments.
• Step into each functional area to maintain smooth guest experiences and operations.
• Drive membership and program sales while modeling Sky Zone WOW service.
• Oversee events and party programs from booking to execution.

Skills

Leadership

Customer service

Communication

Coaching

Sales

Tools

POS systems

MS Office

Job description

Sky Zone, part of CircusTrix, is seeking a Part-time Team Lead at our Aurora park to drive daily operations and guest satisfaction.

You''ll lead from the floor, cover MOD duties, coach team members, and coordinate across Sales & Service, Parties & Events, and F&B/Facilities to ensure a high-energy, safe, and memorable guest experience. This role requires 2+ years in ops with supervisory experience and a flexible schedule.