Part-Time Onsite Event Coordinator – Fundraising Tech

Social Solutions Global; Virginia (MN); On-site; USD 29,000 - 40,000; Part time

Job summary

Bonterra is seeking a part-time, seasonal on-site Event Support Specialist to assist at client events across the Northeast and Mid-Atlantic. The role requires 2+ years of in-person customer service and comfort using web-based software and smartphones. Travel within a 125-mile radius of your home market is required.

You will support OneCause software on-site, coordinate with Event Managers and staff, and help maximize event revenue by ensuring technology runs smoothly during client events.

Qualifications

• 2+ years of in-person customer service experience.
• Comfortable using intuitive web-based software as well as smartphone technology (iPhone and Android).
• Basic knowledge of setting up and troubleshooting hardware (iPads/laptops/smartphones).
• Exceptional communication skills, including written and verbal.
• Highly organized with the ability to meet multiple deadlines in a fast-paced environment.
• High level of initiative.

Responsibilities

• Support the successful execution of customer events through on-site management of OneCause technology.
• Work with OneCause staff including Event Managers, Onsite Support, and Support Staff.
• Help manage OneCause technology including OneCause software, laptops, and iPads.
• Assist Event Manager with assigned OneCause-related client expectations.
• Assist Event Managers in navigating and troubleshooting our software in real time.
• Review client auction and guest data and make changes as needed.
• Work with client to ensure software is fully utilized to maximize event revenue.

Skills

Customer service

Communication

Tech-savvy

Organization

Initiative

Public speaking

Tools

iPad-equipped

Laptop troubleshooting

Smartphone use

Job description

Bonterra is seeking a part-time, seasonal on-site Event Support Specialist to assist at client events across the Northeast and Mid-Atlantic. The role requires 2+ years of in-person customer service and comfort using web-based software and smartphones. Travel within a 125-mile radius of your home market is required.

You will support OneCause software on-site, coordinate with Event Managers and staff, and help maximize event revenue by ensuring technology runs smoothly during client events.