Onsite Fundraising Event Coordinator (Part-Time)

Social Solutions Global; Kentucky; On-site; USD 28,000 - 40,000; Part time

Job summary

Bonterra (OneCause) is seeking a part-time, seasonal on-site event support role. The position requires traveling within a 125-mile radius of home market to support various events in multiple cities.

The role involves managing OneCause technology on-site, collaborating with event staff, and ensuring software is utilized to maximize event revenue. Prior customer service experience and strong communication are essential.

Qualifications

• 2+ years in-person customer service experience.
• Comfortable with web-based software and smartphones.
• Basic knowledge of setting up and troubleshooting hardware (iPads/laptops/smartphones).
• Exceptional communication skills including written and verbal.
• Highly organized with the ability to meet multiple deadlines in a fast-paced environment.
• High level of initiative.

Responsibilities

• Support the successful execution of customer events through on-site management of OneCause technology.
• Work with OneCause staff including Event Managers, Onsite Support, and Support Staff.
• Help manage OneCause software including OneCause proprietary software, laptops, and iPads.
• Assist Event Manager with assigned OneCause-related client expectations.
• Assist Event Managers in navigating and troubleshooting our software in real time.
• Review all client auction and guest data and make appropriate changes where necessary.
• Work with client to ensure software is fully utilized to maximize event revenue by providing recommendations that follow best practices.

Skills

Customer service

Tech-savvy

Communication

Organization

Public speaking

Tools

iPad

Laptops

Smartphones

Job description

Bonterra (OneCause) is seeking a part-time, seasonal on-site event support role. The position requires traveling within a 125-mile radius of home market to support various events in multiple cities.

The role involves managing OneCause technology on-site, collaborating with event staff, and ensuring software is utilized to maximize event revenue. Prior customer service experience and strong communication are essential.