Part Time Online Sales Counselor

UnionMain Homes; Dallas (TX); Hybrid; USD 55,000 - 75,000; Full time

Job summary

UnionMain Homes, LLC is hiring for a remote/hybrid sales/marketing role that requires Sundays and Mondays, 8am to 6pm. The ideal candidate will manage quick responses to inquiries, qualify leads, and convert them to on-site appointments while maintaining CRM records and distributing marketing collateral.

Responsibilities include live chat handling, email marketing, lead nurturing at multiple milestones, and reporting lead activity.

Qualifications

• High School diploma or equivalent required; Bachelor's degree preferred in marketing or related business field.
• Two years+ of sales/marketing experience; real estate marketing or homebuilding industry preferred.
• Advanced internet, email, and CRM experience.
• Proficient with Microsoft Office, Excel, and Outlook; CRM management experience.
• Excellent email writing and telephone communication skills.
• Ability to work in an unstructured environment and manage multiple projects with deadlines.

Responsibilities

• Provide same day, immediate email/phone response to all UnionMain website, digital advertising and 3rd party sources
• Respond quickly to Live Chat inquiries and convert to on-site appointments
• Qualify leads and follow up with prospects until an appointment is made to meet with an on-site Salesperson
• Send out marketing collateral to leads
• Maintain a database of leads through CRM
• Maintain a toll-free number and voicemail for leads
• Assist prospect in selecting the best UnionMain Homes community for prospective homebuyers
• Conduct and manage ongoing email lists
• Provide reporting of lead activity and sales conversion
• Provides consistent follow-up with all leads received at the 3, 7, 14, 21 and 28-day milestones
• Other projects as assigned

Skills

High energy

Positive attitude

Communication skills

Email writing

Detail oriented

Typing 45 WPM+

CRM experience

Education

High School diploma or equivalent

Bachelor's degree in marketing or related field

Tools

CRM management

Microsoft Office (Excel, Outlook)

Job description

This is a remote/hybrid role. This position must work Sundays and Monday 8am to 6pm.

• Provide same day, immediate email/phone response to all UnionMain website, digital advertising and 3rd party sources
• Respond quickly to "Live Chat" inquiries and convert to on-site appointments
• Qualify leads and follow up multiple times with prospects until an appointment is made to meet with an on-site Salesperson
• Send out marketing collateral to leads
• Maintain a database of leads through CRM
• Maintain a toll-free number and voicemail for leads
• Assist prospect in selecting the best UnionMain Homes community for prospective homebuyers
• Conduct and manage ongoing email lists
• Provide reporting of lead activity and sales conversion
• Provides consistent follow-up with all leads received at the 3, 7, 14, 21 and 28-day milestones
• Other projects as assigned

Knowledge, Skills and Background:

• Enjoys sales and marketing activities. High energy, positive, can-do attitude
• High School diploma or equivalent required, Bachelor's Degree preferred, in marketing or related business field
• Two years+ of sales/marketing experience. Real estate marketing or homebuilding industry experience is preferred
• Advanced internet, email, and sales contact CRM experience
• Proficient at overcoming various sales objectives and concerns
• Strong computer skills including Microsoft Office, Excel, Outlook and CRM management
• Typing 45 WPM+
• Detail oriented, outstanding follow-up skills, customer focused
• Excellent email writing and telephone communication skills
• Solid organizational, planning, and managing skills
• Must be able to work in an unstructured environment and quickly tackle ad-hoc projects with minimal supervision
• Prioritize time well, juggle several projects at once and experience working under deadlines
• Knowledge of online communication tools like Zoom, Skype, etc. is a plus