Sales Counselor

UnionMain Homes; Atlanta (GA); On-site; USD 40,000 - 70,000; Full time

Job summary

UnionMain Homes in Atlanta is seeking a Sales Counselor to guide prospective homebuyers through the full sales process, from inquiry to closing. The role requires engaging with visitors, presenting communities and floor plans, and clearly communicating pricing and timelines.

The position emphasizes maintaining accurate sales records, coordinating with construction and lending partners, and supporting marketing efforts to deliver a smooth buyer experience and customer satisfaction.

Qualifications

• Strong customer-facing abilities, including Customer Service and a focus on Customer Satisfaction.
• Effective Communication skills, both verbal and written, with the ability to explain complex information clearly.
• Proven Sales skills, including consultative selling, lead follow-up, and closing new home sales.
• Solid Organization Skills to manage multiple buyers, documentation, schedules, and follow-up activities.
• Prior experience in residential real estate, new home sales, or a related field is preferred.
• Comfort working in a model home or community sales environment, including weekends as needed.
• Ability to build trust and long-term relationships with homebuyers and Realtor partners.
• High school diploma required; college coursework or degree in business, marketing, or related area is a plus.
• Proficiency with basic computer applications and CRM or sales tracking tools.

Responsibilities

• Engage with visitors, understand their needs, present community and floor plan options, and clearly communicate pricing, incentives, and timelines.
• Maintain organized sales documentation, update customer records, and coordinate with construction, design, and lending partners to ensure a smooth buyer experience.
• Follow up with leads, support marketing efforts, and uphold UnionMain Homes’ commitment to customer satisfaction and homes with heart.

Skills

Customer-facing

Communication skills

Sales skills

Organization

Residential real estate experience

Weekend availability

Relationship building

CRM familiarity

Education

High school diploma

College coursework or degree in business/marketing

Tools

CRM software

Job description

Company Description

UnionMain Homes builds thoughtfully designed homes that support the needs, dreams, and lifestyles of modern households through a streamlined homebuying process. Operating across Dallas–Fort Worth and Georgia, the company focuses on craftsmanship, durable materials, and designs that balance style and function. UnionMain Homes is guided by five core commitments: Built to Endure, Concrete Confidence, Expertise at Every Level, Vision Meets Value, and Your Home, Your Future. These commitments translate into clear communication, experienced guidance, and placing homebuyers’ priorities at the center of every project. The company also offers resources and support for homebuyers, Realtor partners, and individuals interested in a career in homebuilding.

Role Description

This is a full-time, on-site Sales Counselor role based in Atlanta, GA. The Sales Counselor will guide prospective homebuyers through the sales process, from initial inquiry and model home tours to contract signing and closing. Day-to-day responsibilities include engaging with visitors, understanding their needs, presenting community and floor plan options, and clearly communicating pricing, incentives, and timelines. The role involves maintaining organized sales documentation, updating customer records, and coordinating with construction, design, and lending partners to ensure a smooth buyer experience. The Sales Counselor will also follow up with leads, support marketing efforts, and uphold UnionMain Homes’ commitment to customer satisfaction and homes with heart.

Qualifications

• Strong customer-facing abilities, including Customer Service and a focus on Customer Satisfaction.
• Effective Communication skills, both verbal and written, with the ability to explain complex information clearly.
• Proven Sales skills, including consultative selling, lead follow-up, and closing new home sales.
• Solid Organization Skills to manage multiple buyers, documentation, schedules, and follow-up activities.
• Prior experience in residential real estate, new home sales, or a related field is preferred.
• Comfort working in a model home or community sales environment, including weekends as needed.
• Ability to build trust and long-term relationships with homebuyers and Realtor partners.
• High school diploma required; college coursework or degree in business, marketing, or related area is a plus.
• Proficiency with basic computer applications and CRM or sales tracking tools.