Part-Time On-Site Service Specialist – Memphis

W.W. Grainger, Inc.; Memphis (TN); On-site; USD 26,000 - 34,000; Part time

Job summary

W.W. Grainger, Inc. is seeking an On-Site Service Specialist to support KeepStock implementations and customer inventory projects in the Memphis, TN area. This part-time role will assist in pre-implementation and training activities, adapting to various customer environments.

The OSS will perform field data collection, staging and organizing products, and cover PTO with route-based duties as needed, contributing to service excellence and inventory accuracy.

Qualifications

• 3 years' experience in customer service or warehouse environment.
• High School diploma or equivalent.
• Technical skills and experience solving problems.
• Ability to lift 25 to 60 lbs or work in difficult positions.
• Managed several projects simultaneously.
• Have and maintain a valid driver's license in State of residence.
• Must carry required levels of automobile insurance.

Responsibilities

• Perform machine break/fix activities for different machines at the customer's site.
• Implement territory work relating to customer inventory projects.
• Perform data collection at the customer's site. Ensure accurate information is collected to help direct the KeepStock implementation process.
• Assist customers with staging, labeling and organizing product at a customer site.
• Will cover PTO and will have route based responsibilities and activities when needed.
• Complete product relocation and discontinuation process.

Skills

Customer service

Warehouse experience

Problem solving

Project management

Driver's license

Education

High School diploma or equivalent

Job description

W.W. Grainger, Inc. is seeking an On-Site Service Specialist to support KeepStock implementations and customer inventory projects in the Memphis, TN area. This part-time role will assist in pre-implementation and training activities, adapting to various customer environments.

The OSS will perform field data collection, staging and organizing products, and cover PTO with route-based duties as needed, contributing to service excellence and inventory accuracy.