Part-Time On-Site IT Support Specialist

TriTech Enterprise Systems, Inc.; Washington (District of Columbia); On-site; USD 40,000 - 60,000; Part time

Job summary

TriTech Enterprise Systems, Inc. is looking for a part-time Desktop Support Specialist in Washington, DC. You will provide on-site technical support to DC Government employees, resolving various IT issues related to PCs, laptops, and desktop printers.

The role involves direct customer interactions, troubleshooting hardware and software issues, and maintaining print services. The ideal candidate must have IT certifications and experience in desktop support.

Qualifications

• Experience troubleshooting IT issues for end users.
• Knowledge of desktop support and print services.
• Ability to provide training on secure print solutions.

Responsibilities

• Aid customers experiencing technical problems with desktop devices.
• Troubleshoot IT issues via phone, email, and in-person support.
• Install and maintain software across agency computing platforms.

Skills

IT Certifications

Laptops, desktops, and tablet hardware support

Windows 10 & 11/Macs

MS Office 2013, 2016, O365

Copier and desktop printer support

Job description

TriTech Enterprise Systems, Inc. is looking for a part-time Desktop Support Specialist in Washington, DC. You will provide on-site technical support to DC Government employees, resolving various IT issues related to PCs, laptops, and desktop printers.

The role involves direct customer interactions, troubleshooting hardware and software issues, and maintaining print services. The ideal candidate must have IT certifications and experience in desktop support.