Onsite IT Support Specialist - Desktop & Mobile

GoIntellects Inc.; Washington (District of Columbia); On-site; USD 55,000 - 75,000; Full time

Job summary

GoIntellects Inc. seeks an IT Customer Support professional for the DC Government in Washington, DC. The role includes configuring and deploying desktop and laptop computers, resolving software-related issues, and providing support for various devices and peripherals.

Qualified candidates should have a Bachelor's degree or equivalent experience, along with 6-10 years of technical support experience. This full-time position is based onsite in Washington.

Qualifications

• Bachelor's degree or equivalent experience.
• 6-10 years of providing technical support to computer systems.
• Experience maintaining personal computers, systems, and printers.

Responsibilities

• Provides technical assistance to users in a Windows-based environment.
• Configures and deploys new desktop and laptop computers for staff.
• Identifies and resolves software-related issues involving Microsoft 365 applications.

Education

Bachelor's degree or equivalent experience

Job description

GoIntellects Inc. seeks an IT Customer Support professional for the DC Government in Washington, DC. The role includes configuring and deploying desktop and laptop computers, resolving software-related issues, and providing support for various devices and peripherals.

Qualified candidates should have a Bachelor's degree or equivalent experience, along with 6-10 years of technical support experience. This full-time position is based onsite in Washington.