Part-Time On-Site Inventory & Service Associate

W. W. Grainger; West Wareham (MA); On-site; USD 30,000 - 41,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Therapy sessions

Job summary

Grainger is hiring a part-time On-Site Service Representative for the West Wareham and Fall River, MA area. The role involves stocking products at customer locations, resolving issues, and supporting sales through KeepStock inventory management.

You will work onsite, follow routing plans, and contribute to improving productivity and safety while delivering outstanding customer service and solutions for MRO needs.

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60lbs and/ or work in difficult positions.
• Collaboration and problem-solving skills.
• Handle different technical and operational issues.
• Have and maintain a valid driver's license in State of residence.
• Must carry required levels of automobile insurance.

Responsibilities

• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

Skills

Customer service experience

Driving/route planning

Problem-solving

Team collaboration

Education

High School Diploma or equivalent

Job description

Grainger is hiring a part-time On-Site Service Representative for the West Wareham and Fall River, MA area. The role involves stocking products at customer locations, resolving issues, and supporting sales through KeepStock inventory management.

You will work onsite, follow routing plans, and contribute to improving productivity and safety while delivering outstanding customer service and solutions for MRO needs.