Part-Time Office Assistant: Customer-Focused Multitasker

American Plumbing Heating & Air; Oceanside (CA); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Free uniforms

Training & development

401(k) matching

Health insurance

Paid time off

Job summary

American Plumbing Heating & Air is seeking an administrative assistant with strong customer service and phone skills in Oceanside, CA. The role requires 3+ years of office experience, proficiency in MS Word and Excel, and the ability to multitask in a fast-paced environment.

Responsibilities include answering phones, scheduling, data entry, and coordinating daily operations. The position offers a starting hourly rate of $20+ with potential raises based on performance, and benefits after a

Qualifications

• Minimum of 3 years of verifiable call taking/office experience.
• Excellent working abilities with MS Word and Excel.
• Answering phones, dispatching, scheduling, data entry, and other office duties.
• Strong communication and organization skills.
• Must be self-motivated and able to work with little supervision.

Responsibilities

• Identify, investigate, and resolve customer issues in a timely manner using good customer service principles.
• Maintain AR and periodically contact customers for payment; send late notices.
• Coordinate and communicate to facilitate efficient daily operations.
• Call clients to set up appointments and maintain courteous interactions.
• Document actions by completing forms, logs, and records; generate written reports as needed.

Skills

Customer service

Phone skills

Multitasking

Data entry

Communication

Tools

MS Word

MS Excel

Job description

American Plumbing Heating & Air is seeking an administrative assistant with strong customer service and phone skills in Oceanside, CA. The role requires 3+ years of office experience, proficiency in MS Word and Excel, and the ability to multitask in a fast-paced environment.

Responsibilities include answering phones, scheduling, data entry, and coordinating daily operations. The position offers a starting hourly rate of $20+ with potential raises based on performance, and benefits after a