Part-Time Office Admin - Trauma-Informed Support

Future Network, Inc.; Baltimore (MD); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Competitive starting pay

Part-time position (20 hours per week)

Paid time off (PTO) and holiday pay

Professional development opportunities

Supportive and collaborative work环境

Job summary

Future Network, Inc. seeks an Office Assistant to support daily operations, manage communications, calendars, and records, and serve as a friendly, reliable point of contact for staff, clients, and external partners.

The role emphasizes organization, multi-tasking, HIPAA-compliant information handling, and collaboration with clinical and administrative teams to keep the office running smoothly. Responsibilities include answering calls and emails, scheduling meetings, processing authorizations

Qualifications

• High school diploma or equivalent required; Associate’s degree preferred.
• Minimum 1–2 years in office administration or similar role.
• Experience in behavioral health or healthcare environment preferred.
• Experience processing authorizations or insurance/managed care a plus.

Responsibilities

• Handle calls, emails, and mail professionally with timely follow-up.
• Keep the office organized, stocked, and orderly.
• Coordinate repairs and IT requests for common areas.
• Schedule appointments and manage calendars.
• Maintain confidential physical and digital files with HIPAA compliance.
• Assist with client intake, onboarding, and information dissemination.
• Support billing, invoicing, and payments processing.
• Ensure adherence to policies and train/update staff as needed.
• Provide trauma-informed, client-centered service.

Skills

Microsoft Office

Communication

Organization

HIPAA compliance

Multitasking

Education

High school diploma or equivalent

Associate’s degree preferred

Tools

Microsoft Office Suite

Electronic Health Records (EHR)

Job description

Future Network, Inc. seeks an Office Assistant to support daily operations, manage communications, calendars, and records, and serve as a friendly, reliable point of contact for staff, clients, and external partners.

The role emphasizes organization, multi-tasking, HIPAA-compliant information handling, and collaboration with clinical and administrative teams to keep the office running smoothly. Responsibilities include answering calls and emails, scheduling meetings, processing authorizations