Office Assistant

Green Key Resources; Frederick (MD); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

Green Key Resources is seeking a Part-Time Office Assistant to support a wellness services team. You will be the friendly first point of contact and provide administrative support across the department.

The role emphasizes customer service, strong communication, and the ability to handle confidential information with discretion in a collaborative office setting.

Qualifications

• Professional customer service experience
• Excellent communication abilities
• Ability to maintain strict confidentiality
• Strong organizational and multitasking skills
• Ability to work in a team-oriented environment

Responsibilities

• Welcome and assist individuals seeking wellness and support services
• Coordinate and schedule appointments for counselors and wellness staff
• Provide administrative support, including data entry, record maintenance, and tracking program participation
• Maintain strict confidentiality when handling records and interactions
• Assist staff with monitoring and supporting individuals during high-stress situations
• Help connect individuals with appropriate resources and services
• Support wellness events, workshops, outreach activities, and awareness initiatives
• Manage office supplies and assist with general office operations
• Track referrals, follow-up activities, and non-clinical support services
• Assist with special projects and departmental initiatives as needed

Skills

Customer service

Communication

Interpersonal skills

Microsoft Office

Confidentiality

Education

Associate degree in Social Work, Psychology, Human Services, Behavioral Health, or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Type: Part-Time Temporary, with potential for Temp-to-Hire

Start Date: September 28, 2026

Schedule: Monday–Thursday, 10:00 AM–3:00 PM

Duration: Approximately 2 months

Potential Conversion: Yes

We are working with a professional organization seeking a Part-Time Office Assistant to support a wellness services team. This position will serve as a welcoming first point of contact for individuals seeking assistance while providing administrative and operational support to the department.

The ideal candidate will have strong customer service skills, excellent communication abilities, and the ability to handle sensitive information with a high level of confidentiality.

Responsibilities

• Welcome and assist individuals seeking wellness and support services
• Coordinate and schedule appointments for counselors and wellness staff
• Provide administrative support, including data entry, record maintenance, and tracking program participation
• Maintain strict confidentiality when handling records and interactions
• Assist staff with monitoring and supporting individuals during high-stress situations
• Help connect individuals with appropriate resources and services
• Support wellness events, workshops, outreach activities, and awareness initiatives
• Manage office supplies and assist with general office operations
• Track referrals, follow-up activities, and non-clinical support services
• Assist with special projects and departmental initiatives as needed

Qualifications

• Associate degree in Social Work, Psychology, Human Services, Behavioral Health, or a related field
• Professional customer service experience
• Strong communication and interpersonal skills
• Proficiency with Microsoft Office, including Word, Excel, and Outlook
• Ability to maintain strict confidentiality
• Strong organizational and multitasking skills
• Ability to work effectively in a professional, team-oriented environment

Preferred Qualifications

• Experience in behavioral health, healthcare, higher education, or human services
• Experience coordinating events, outreach activities, or community engagement programs