Behavioral Health Administrative Assistant - Part-Time

Ottawa Riverkeeper | Sentinelle de la rivière des Outaouais; Baltimore (MD); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Paid time off

Holiday pay

Professional development opportunities

Job summary

Redefining the Future Network, Inc. (RTFNetwork) is seeking an Office Assistant to support daily operations with administrative tasks, scheduling, and records management.

The role requires strong communication, organization, and the ability to prioritize multiple tasks in a fast-paced environment. You will greet clients, handle calls, manage calendars, assist with onboarding, billing support, and ensure HIPAA-compliant handling of confidential information.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• 1–2 years of office administration experience.
• Behavioral health/healthcare background preferred.
• Experience processing prior authorizations or with insurance/managed care is a plus.

Responsibilities

• Answer calls, emails, and mail professionally and promptly.
• Keep the office organized, stocked, and orderly.
• Coordinate repairs and IT support and maintain common areas.

Skills

Organizational skills

Communication skills

Multitasking

Time management

Teamwork

Trauma-informed care

Education

High school diploma or equivalent

Assoc. degree in Business Administration/Healthcare Management

Tools

Microsoft Office

EHR systems

Job description

Redefining the Future Network, Inc. (RTFNetwork) is seeking an Office Assistant to support daily operations with administrative tasks, scheduling, and records management.

The role requires strong communication, organization, and the ability to prioritize multiple tasks in a fast-paced environment. You will greet clients, handle calls, manage calendars, assist with onboarding, billing support, and ensure HIPAA-compliant handling of confidential information.