Part-Time Membership Services Associate

YMCA of Florida's First Coast; Jacksonville (FL); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Free YMCA branch membership

Job summary

YMCA of Florida's First Coast in Jacksonville, FL is seeking a part-time Welcome Center Associate to deliver outstanding service to members, guests, and program participants. You will promote memberships, answer questions by phone and in person, and help maintain a welcoming lobby environment.

The role emphasizes greeting visitors, selling memberships, tours, and supporting branch goals while following YMCA policies and safety standards. CPR/First Aid training is required within 30 days of hire.

Qualifications

• CPR/AED and First Aid certification required within 30 days.
• Excellent interpersonal and problem solving skills.
• Ability to connect with people from diverse backgrounds.
• Previous customer service, sales or related experience.
• Basic knowledge of computers.
• Requires Level 2 Background Screening (FDLE/FBI).

Responsibilities

• Provide excellent service to members, guests, and participants via in-branch and phone contact.
• Sells memberships and assists with tours and branch goals.
• Maintains cleanliness and organization of the lobby.
• Builds relationships and helps members connect with the YMCA.
• Adheres to YMCA policies and service standards.

Skills

Interpersonal skills

Problem solving

Customer service experience

Basic computer knowledge

Education

High school

Job description

YMCA of Florida's First Coast in Jacksonville, FL is seeking a part-time Welcome Center Associate to deliver outstanding service to members, guests, and program participants. You will promote memberships, answer questions by phone and in person, and help maintain a welcoming lobby environment.

The role emphasizes greeting visitors, selling memberships, tours, and supporting branch goals while following YMCA policies and safety standards. CPR/First Aid training is required within 30 days of hire.