Part-Time Membership Sales & Welcome Desk Associate

Mystic Valley Young Mens Christian Assoc; Malden (MA); On-site; USD 21,000 - 22,000; Part time

Job summary

The Mystic Valley Young Mens Christian Assoc in Malden, MA is seeking a Part-time Membership Advisor / Welcome Center Attendant to greet visitors, explain programs, and process memberships with warmth and accuracy.

You will handle registrations, answer questions, and support daily center operations while delivering excellent customer service during the 2 p.m. – 9:30 p.m. shift window. Evening, weekend, and holiday availability required.

Qualifications

• High school diploma or equivalent required.
• Previous customer service or sales experience preferred.
• Strong communication and interpersonal skills.
• Comfort with point-of-sale systems and basic computer operations.
• Ability to multitask in a fast-paced environment.
• Friendly, approachable demeanor with a customer-first attitude.
• Ability to work evenings, weekends, and holidays as needed.

Responsibilities

• Greet members and visitors in a warm, professional manner.
• Explain programs, services, and membership options clearly.
• Process memberships, renewals, changes, and cancellations accurately.
• Assist with registrations, check-ins, and daily transactions.
• Support the welcome center with events and promotions.

Skills

Customer service

Sales

Interpersonal communication

POS systems

Education

High School Diploma or equivalent

Job description

The Mystic Valley Young Mens Christian Assoc in Malden, MA is seeking a Part-time Membership Advisor / Welcome Center Attendant to greet visitors, explain programs, and process memberships with warmth and accuracy.

You will handle registrations, answer questions, and support daily center operations while delivering excellent customer service during the 2 p.m. – 9:30 p.m. shift window. Evening, weekend, and holiday availability required.