Membership Sales & Welcome Center (Evenings) - Part-Time

MYSTIC VALLEY YOUNG MENS CHRISTIAN ASSOC; Malden Centre (MA); On-site; USD 21,000 - 22,000; Part time

Job summary

Mystic Valley YMC A in Malden, MA, is seeking a part-time Membership Advisor / Welcome Center Attendant to serve as the first point of contact for visitors and prospective members. You will deliver exceptional service, provide program information, and process memberships, helping create a welcoming environment.

The role requires strong communication, a friendly demeanor, and comfort with point-of-sale systems. Shifts run 2 p.m. to 9:30 p.m., including evenings and weekends.

Qualifications

• High school diploma or equivalent required.
• Previous customer service or sales experience preferred.
• Strong communication and interpersonal skills.
• Comfort with point-of-sale systems and basic computer operations.
• Ability to multitask in a fast-paced environment.
• Friendly, approachable demeanor with a customer-first attitude.
• Ability to work evenings, weekends, and holidays as needed.

Responsibilities

• Greet visitors and assist with memberships at the welcome center.
• Provide information on programs, services, pricing, and promotions.
• Process memberships, renewals, changes, and cancellations.
• Maintain accurate daily transactions and receipts.
• Assist with events and promotional activities.
• Support a clean and welcoming center environment.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Friendly demeanor

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Basic computer operations

Job description

Mystic Valley YMC A in Malden, MA, is seeking a part-time Membership Advisor / Welcome Center Attendant to serve as the first point of contact for visitors and prospective members. You will deliver exceptional service, provide program information, and process memberships, helping create a welcoming environment.

The role requires strong communication, a friendly demeanor, and comfort with point-of-sale systems. Shifts run 2 p.m. to 9:30 p.m., including evenings and weekends.