Member Services Representative - Jorgensen Family YMCA

YMC; Fort Wayne (IN); On-site; USD 16,000 - 17,000; Part time

Benefits offered by this job

Free individual membership or 50% off

50% discounted programs for you and a

Personal development and training

Childwatch for up to four hours

Flexible schedule

Community involvement

Job summary

Jorgensen Family YMCA in Fort Wayne, IN is seeking a friendly Part-Time Membership Services Representative to welcome and assist members, answer questions, and support a high standard of service in a diverse community.

The role offers flexible hours, a chance to build relationships, and perks like member discounts and access to training, with a commitment to the YMCA mission and community engagement.

Qualifications

• At least 16 years old.
• If 18 or older, must have a high school diploma, GED, or the equivalent.
• Reliable transportation to and from work.
• Demonstrates effective communication and customer service skills.
• Dependable, reliable, self-motivated, and able to handle stress.
• Attentive to details, organized, and proficient at clerical tasks.
• Able to relate to and communicate with diverse groups.

Responsibilities

• Connect: Build relationships with members.
• Serve: Maintain member satisfaction and communication needs.
• Deliver: Provide friendly service on the phone and in the facility.

Skills

Customer service

Communication

Dependable

Team player

Problem solving

Multi-tasking

Friendly service

Education

High school diploma or GED

Tools

Clerical & computer skills

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Member Services Representative - Jorgensen Family YMCA

Part Time Service Fort Wayne, IN, US

Join Our YMCA Membership Team and Help Build Stronger Communities!

The YMCA is looking for enthusiastic, customer-focused individuals to join our Membership Team! As a part of this dynamic team, you'll be at the heart of creating welcoming, inclusive environments for individuals and families to connect, grow, and thrive.

Why you'll love the YMCA

As a part-time staff member, you will receive a free individual membership or 50% off family membership and 50% discounted programs for you and your household.

Other perks our Y employees enjoy:

• Personal Development: You'll have many opportunities for free training and certifications, as well as opportunities to advance and potentially find a long-term career.
• Childcare: While working, up to four hours of Childwatch is offered at membership branches during regular child watch hours. Also, enjoy 50% discount before and after school care and summer day camp options.
• Fulfillment: Experience a flexible schedule while working for a company that cares about you personally and is actively involved in our community!

Responsibilities

The Jorgensen Family YMCA is seeking an enthusiastic and attentive part-time Membership Services Representative to join our team by becoming an ambassador of the YMCA who delivers a high standard of service that is efficient, effective, and member-focused at all times to our diverse community.

• Connect: Build effective, authentic relationships with members.
• Serve: Maintain m ember satisfaction and communication needs personally yet professionally .
• Deliver: Provide friendly service to members on the phone and in the facility.

Requirements

Candidates must be committed to contributing to the mission, culture, and values of the YMCA of Greater Fort Wayne, as well as

• At least 16 years old.
• If 18 or older, the individual must have at least a high school diploma, GED, or the equivalent.
• Reliable transportation to and from work.
• Demonstrates effective communication and customer service skills.
• Dependable, reliable, self-motivated, and able to handle stress well.
• Attentive to details, organized, and proficient at other clerical and computer skills.
• Ability to relate to, welcome, and communicate with diverse groups of people regardless of age, race, economic status, religion, or cultural differences.

Salary: Part-time $11.85-$12.35 hourly

• Mornings, Tuesdays, 8 A.M - 12 P.M. (Noon)
• Rotating Saturdays, 12 P.M. (Noon) - 6 P.M.

Location: Jorgensen Family YMCA, 10313 Aboite Center Road, Fort Wayne, IN 46804