Part-Time Member Services Specialist

YMCA of Southeastern NC; Wilmington (NC); On-site; USD 18,900 - 23,625; Part time

Benefits offered by this job

Complimentary YMCA Membership

Flexible Scheduling

Professional Development

Retirement Benefits

Employee Resource Groups

Job summary

YMCA of Southeastern NC is seeking a part-time Membership Desk Representative to deliver excellent service to members and guests. You will build relationships and handle membership inquiries while maintaining a welcoming lobby environment.

The ideal candidate will have customer service experience and be able to work effectively with diverse groups. This role offers compensation of $13.72 - $17.15 per hour and includes benefits such as a complimentary YMCA membership and professional development opportunities.

Qualifications

• Excellent interpersonal and problem-solving skills.
• Ability to relate effectively to diverse groups of people.
• Previous customer service and sales experience required.

Responsibilities

• Provide excellent service to members and guests.
• Conduct tours for prospective members and sell memberships.
• Handle membership concerns and inform supervisor of issues.

Skills

Excellent interpersonal skills

Problem-solving skills

Customer service experience

Sales experience

Basic knowledge of computers

Education

CPR/AED and First Aid certifications

Job description

YMCA of Southeastern NC is seeking a part-time Membership Desk Representative to deliver excellent service to members and guests. You will build relationships and handle membership inquiries while maintaining a welcoming lobby environment.

The ideal candidate will have customer service experience and be able to work effectively with diverse groups. This role offers compensation of $13.72 - $17.15 per hour and includes benefits such as a complimentary YMCA membership and professional development opportunities.