Member Experience & Engagement Coordinator

YMCA of Southeastern NC; Clinton (NC); On-site; USD 19,286 - 24,796; Part time

Benefits offered by this job

Free YMCA Membership

Flexible Schedules

Professional Growth

Retirement Savings (403b)

Program Discounts

Inclusive ERGs

Job summary

YMCA of Southern NC is seeking a part-time Membership Services Coordinator to support membership retention and staff scheduling at the Welcome Desk. The role combines administrative duties with member services, including program registration and outreach.

Responsibilities include training, payroll coordination, and managing corporate memberships while maintaining high member satisfaction and engagement within the branch community.

Qualifications

• Member service is a core emphasis of the role.
• Strong administrative and computer skills are required.
• Experience with YMCA membership software (Daxko Operations) is preferred.

Responsibilities

• Assist in growing membership and retention at the branch.
• Recruit, hire, train, and schedule staff, and manage payroll tasks.
• Monitor staff training compliance and certifications.
• Coordinate program registration and welcome desk procedures.
• Assist with rentals, contracts, and corporate memberships.

Skills

Member service

Administrative skills

Computer skills

Education

Bachelor's degree or equivalent experience

Tools

Daxko Operations

Job description

YMCA of Southern NC is seeking a part-time Membership Services Coordinator to support membership retention and staff scheduling at the Welcome Desk. The role combines administrative duties with member services, including program registration and outreach.

Responsibilities include training, payroll coordination, and managing corporate memberships while maintaining high member satisfaction and engagement within the branch community.