Part-Time Member Services Specialist

TowneBank; Norfolk (VA); On-site; USD 28,000 - 32,000; Part time

Job summary

TowneBank in Norfolk, VA is seeking a Part-Time Member Service Representative (30 hrs/wk M-F) to handle monetary transactions, provide receipts, and assist members in person, by phone, or by email.

This role emphasizes accurate cash handling, daily balancing of the cash drawer, adherence to AML/BSA rules, and promoting TowneBank products. The ideal candidate has cash handling and customer service experience and strong computer skills.

Qualifications

• One year cash handling or six months teller experience.
• Basic computer skills: Outlook, Excel, Word.
• Ability to learn new systems quickly.
• Proven ability to provide excellent member service.
• Reliable team player with dependable attendance.
• Ability to balance cash drawer daily.

Responsibilities

• Handle monetary transactions and provide receipts.
• Follow security guidelines daily.
• Verify checks and cash per policies.
• Balance cash drawer at end of shift.
• Promote TowneBank products and services.
• Assist in branch duties as assigned.

Skills

Cash handling

Customer service

Microsoft Office

Team player

Punctuality

Tools

Bank software

Job description

TowneBank in Norfolk, VA is seeking a Part-Time Member Service Representative (30 hrs/wk M-F) to handle monetary transactions, provide receipts, and assist members in person, by phone, or by email.

This role emphasizes accurate cash handling, daily balancing of the cash drawer, adherence to AML/BSA rules, and promoting TowneBank products. The ideal candidate has cash handling and customer service experience and strong computer skills.