Part-Time Member Services Pro — Growth & Perks

Planet Fitness; Lexington (NC); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Growth opportunities

Pay progression

Shift-differential

Paid time off

Employee assistance

Free Black Card

Job summary

National Fitness Partners, the largest Planet Fitness franchise, is seeking a part-time Customer Service Representative at our Lexington, NC club. Starting pay is $11 per hour with scheduled increases at 180 days, 1 year and every 6 months after the first year.

Responsibilities include greeting members, answering phones, processing sign-ups, and promoting fitness programs while maintaining a clean, welcoming club environment.

Qualifications

• Customer service experience required.
• High school diploma or GED preferred.
• Must be 18 years of age or older.

Responsibilities

• Provide superior customer service to Planet Fitness members and guests.
• Answer phones using information script and greet members.
• Sign up and tour new members, log amenities.
• Respond to member questions in a timely, professional manner.
• Operate POS system for beverage or merchandise purchases.
• Promote fitness instruction classes to members and new members.
• Maintain a clean, sanitized and safe club environment.

Skills

Customer service experience

Education

High school diploma/GED

Job description

National Fitness Partners, the largest Planet Fitness franchise, is seeking a part-time Customer Service Representative at our Lexington, NC club. Starting pay is $11 per hour with scheduled increases at 180 days, 1 year and every 6 months after the first year.

Responsibilities include greeting members, answering phones, processing sign-ups, and promoting fitness programs while maintaining a clean, welcoming club environment.