Part-Time Fitness Club Customer Service Rep | Growth & Perks

Planet Fitness; Concord (NC); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Growth opportunities

Shift-differential pay

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Job summary

Planet Fitness Concord is hiring a part-time Customer Service Representative in Concord, NC. Starting at $11 per hour with hourly increases at 180 days, 1 year and every 6 months after the first year on the anniversary date.

You’ll provide superior service to members and guests, answer phones, greet and sign up new members, log amenities, and promote fitness classes while maintaining a clean and safe club environment.

Qualifications

• Customer service experience is preferred.
• High school diploma or GED is preferred.
• Must be 18 years or older.
• Basic computer proficiency required.

Responsibilities

• Provide superior customer service to Planet Fitness members, prospective members and guests.
• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote fitness instruction classes to active and new members.
• Provide a clean, sanitized and safe club environment.

Skills

Customer service experience

Basic computer proficiency

18+ years old

Education

High school diploma/GED

Job description

Planet Fitness Concord is hiring a part-time Customer Service Representative in Concord, NC. Starting at $11 per hour with hourly increases at 180 days, 1 year and every 6 months after the first year on the anniversary date.

You’ll provide superior service to members and guests, answer phones, greet and sign up new members, log amenities, and promote fitness classes while maintaining a clean and safe club environment.