Part-Time Customer Service Rep with Growth Opportunities

National Fitness Partners; Statesville (NC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Growth opportunities

Competitive pay

Shift-differential pay

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Job summary

National Fitness Partners, the largest Planet Fitness franchise, is seeking a Customer Service Representative in Statesville, NC. This part-time role offers starting hourly pay with scheduled increases at 180 days, 1 year, and every 6 months after the first year.

You will greet members, sign up new members, answer questions, process purchases, promote classes, and keep the club clean and inviting. HS diploma and customer service experience required.

Qualifications

• Customer service experience is required.
• High school diploma or GED preferred.
• Must be 18 years or older and able to use basic computer systems.

Responsibilities

• Provide superior customer service to Planet Fitness members and guests.
• Answer phones in a friendly manner using the information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns promptly and professionally.
• Process beverage or merchandise purchases at the POS system.
• Promote fitness instruction classes to members and new members.
• Maintain a clean, sanitized, and safe club environment.

Skills

Customer service experience

Basic computer proficiency

Education

High school diploma/GED

Job description

National Fitness Partners, the largest Planet Fitness franchise, is seeking a Customer Service Representative in Statesville, NC. This part-time role offers starting hourly pay with scheduled increases at 180 days, 1 year, and every 6 months after the first year.

You will greet members, sign up new members, answer questions, process purchases, promote classes, and keep the club clean and inviting. HS diploma and customer service experience required.