Member Experience Associate - Part-Time with Free Gym

National Fitness Partners; Salisbury (NC); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Growth opportunities

Shift-differential pay

PTO for all employees

Employee Assistance Program

Free Black Card Membership

Job summary

National Fitness Partners is seeking a part-time Customer Service Representative in Salisbury, NC. You will answer phones, greet members, assist with sign-ups, and promote fitness programs to ensure a positive, Judgement Free experience.

The role offers hourly pay starting at $11 with scheduled shifts and opportunities for increases based on tenure. Join a leading Planet Fitness franchise serving members across hundreds of clubs.

Qualifications

• Experience in customer service or retail preferred.
• Strong communication and interpersonal skills.
• Ability to handle busy front-desk environment calmly.

Responsibilities

• Answer phones in a friendly manner following script.
• Greet members and guests, sign up new members, log amenities.
• Respond to member questions and concerns promptly and professionally.
• Process beverage or merchandise purchases at POS.
• Promote fitness classes (PE@PF) to members and new members.
• Maintain a clean, sanitized, safe club environment.

Skills

Customer service

Phone etiquette

Greet & assist members

Job description

National Fitness Partners is seeking a part-time Customer Service Representative in Salisbury, NC. You will answer phones, greet members, assist with sign-ups, and promote fitness programs to ensure a positive, Judgement Free experience.

The role offers hourly pay starting at $11 with scheduled shifts and opportunities for increases based on tenure. Join a leading Planet Fitness franchise serving members across hundreds of clubs.