Part-Time Member Experience Specialist — Growth & Perks

Planet Fitness; Morganton (NC); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Growth opportunities

PTO for all employees

Employee Assistance Program

Free Planet Fitness Black Card

Shift-differential pay

Job summary

Planet Fitness in Morganton, NC is seeking a Customer Service Representative for a part-time role. Starting pay is $11 per hour with increases at 180 days, 1 year, and every 6 months after the first year, based on anniversary date. Eligible for PTO, EAP, and other benefits.

The position involves greeting members, signing up new members, answering questions, processing purchases, and promoting fitness classes while maintaining a clean club environment. Must be 18+ with basic computer skills.

Qualifications

• Customer service experience required or preferred.
• Must be 18 years of age or older.
• Basic computer skills and comfortable with POS systems.

Responsibilities

• Provide superior customer service to Planet Fitness members, prospective members and guests.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns promptly and professionally.
• Process beverage or merchandise purchases through the POS system.
• Promote fitness instruction classes to active and new members.
• Maintain a clean, sanitized and safe club environment.

Skills

Customer service

Communication

Teamwork

Problem-solving

Education

High school diploma/GED

Tools

Basic computer proficiency

Job description

Planet Fitness in Morganton, NC is seeking a Customer Service Representative for a part-time role. Starting pay is $11 per hour with increases at 180 days, 1 year, and every 6 months after the first year, based on anniversary date. Eligible for PTO, EAP, and other benefits.

The position involves greeting members, signing up new members, answering questions, processing purchases, and promoting fitness classes while maintaining a clean club environment. Must be 18+ with basic computer skills.