Member Experience Specialist – Fitness Club

National Fitness Partners; High Point (NC); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

401K Retirement Fund (Employer match)

Health Insurance Options

Paid Time Off

Life Insurance & Short-Term Disability

Employee Assistance Program

Free employee Black Card Membership

Job summary

National Fitness Partners is hiring a Customer Service Representative in North Carolina. Starting pay is $12 per hour with scheduled increases at 180 days, 1 year, and every 6 months after the first year based on anniversary dates.

The company emphasizes transforming lives through affordable fitness and provides growth opportunities and a comprehensive benefits package. Responsibilities include greeting members, handling sign-ups, answering questions, processing POS transactions, promoting

Qualifications

• Customer service experience required.
• Basic computer proficiency required.
• High school diploma or GED preferred.

Responsibilities

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote fitness instruction classes to members and new members.
• Provide a clean, sanitized and safe club environment.

Skills

Customer service

Basic computer skills

Education

High school diploma/GED

Job description

National Fitness Partners is hiring a Customer Service Representative in North Carolina. Starting pay is $12 per hour with scheduled increases at 180 days, 1 year, and every 6 months after the first year based on anniversary dates.

The company emphasizes transforming lives through affordable fitness and provides growth opportunities and a comprehensive benefits package. Responsibilities include greeting members, handling sign-ups, answering questions, processing POS transactions, promoting