Part-Time Member Services Pro — Evenings/Weekends

YMCA of Dane County; Madison (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free YMCA membership

Excellent retirement benefits

Growth opportunities

Job summary

YMCA of Dane County in Madison, WI is seeking a part-time Front Desk Member Services staff to greet members, assist callers, and sign up new members, with evenings and alternating weekends. You will contribute to a welcoming, efficient front desk environment and help members feel at home.

Join a supportive team, receive training, and enjoy a free YMCA membership along with strong benefits and growth opportunities at a community-focused organization.

Qualifications

• High school diploma or equivalent preferred.
• Customer service experience preferred; training provided.
• Strong oral and written communication and interpersonal skills.
• Ability to work in a fast-paced setting.

Responsibilities

• Greet members, prospective members, and guests, providing exceptional customer service.
• Answer phones in a friendly manner and assist callers with a variety of questions.
• New member sign-up.
• Respond to member questions and concerns in a timely and professional manner.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Organization

Adaptability

Education

High school diploma or equivalent

Job description

YMCA of Dane County in Madison, WI is seeking a part-time Front Desk Member Services staff to greet members, assist callers, and sign up new members, with evenings and alternating weekends. You will contribute to a welcoming, efficient front desk environment and help members feel at home.

Join a supportive team, receive training, and enjoy a free YMCA membership along with strong benefits and growth opportunities at a community-focused organization.