PT Front Desk Member Services Staff - East

YMCA of Dane County; Madison (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free YMCA membership

Excellent retirement benefits

Growth opportunities

Job summary

YMCA of Dane County in Madison, WI is seeking a part-time Front Desk Member Services staff to greet members, assist callers, and sign up new members, with evenings and alternating weekends. You will contribute to a welcoming, efficient front desk environment and help members feel at home.

Join a supportive team, receive training, and enjoy a free YMCA membership along with strong benefits and growth opportunities at a community-focused organization.

Qualifications

• High school diploma or equivalent preferred.
• Customer service experience preferred; training provided.
• Strong oral and written communication and interpersonal skills.
• Ability to work in a fast-paced setting.

Responsibilities

• Greet members, prospective members, and guests, providing exceptional customer service.
• Answer phones in a friendly manner and assist callers with a variety of questions.
• New member sign-up.
• Respond to member questions and concerns in a timely and professional manner.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Organization

Adaptability

Education

High school diploma or equivalent

Job description

Career Opportunities with YMCA of Dane County

A great place to work.

Careers At YMCA of Dane County

Share with friends or Subscribe!

Current job opportunities are posted here as they become available.

Subscribe to our RSS feeds to receive instant updates as new positions become available.

PT Front Desk Member Services Staff - East

PART TIME! Evenings and Alternating Weekends!

FREE YMCA FAMILY MEMBERSHIP!

Are you passionate about making a lasting impact on your community? We are currently looking for high-energy individuals with a passion for helping others to join our team!

Our Front Desk Staff are responsible for creating a positive member experience by providing a superior level of customer service to current and prospective members and guests. This position establishes a positive work environment, supervises a dedicated membership team, and greets and interacts with guests in a friendly and professional manner.

WHY the Y? Excellent Benefits!

• AMAZING retirement plan with unprecedented company contribution
• Growth opportunities!
• FREE YMCA Membership!

Responsibilities:

• Greet members, prospective members, and guests, providing exceptional customer service.
• Answer phones in a friendly manner and assist callers with a variety of questions.
• New member sign-up.
• Respond to member questions and concerns in a timely and professional manner

Qualifications:

• Motivated to maintain an excellent customer service reputation
• Strong oral and written communication and interpersonal skills
• Strong attention to detail, organization, and follow-up abilities
• Ability to work effectively and efficiently in a fast-paced setting
• High school or equivalent (Preferred)
• Customer Service: 1 year (Preferred) but WILL TRAIN

The YMCA of Dane County is an equal opportunity employer and we are committed to a diverse and inclusive workforce. We offer equal employment opportunities to all persons without regard to race, color, religion, creed, sex, national origin or ancestry, age, handicap, disability, veteran status or any other classification protected by applicable state law.