Part-Time Member Services Floater – Front Desk Pro

Planet Fitness; Defiance (OH); Presencial; USD 14.000 - 21.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision Insurance

PTO – Paid Time Off

Free Black Card Membership

401(K) and Roth Retirement Savings

Healthcare and Dependent Care Flexible

STD, LTD, Term Life Insurance and more

Descripción de la vacante

Planet Fitness Defiance, OH is seeking a Part Time Member Services Representative (MSR) for an on-site, per diem role with a minimum of 16 hours per month. You will greet members, answer questions, process memberships, and support club operations in a friendly, professional environment.

As the first point of contact, you’ll provide outstanding customer service, assist with tours and sign-ups, handle inquiries, and help maintain a clean, welcoming Judgement Free Zone.

Formación

• Must be 18 years or older.
• Onsite work required; remote not available.
• Upbeat, professional and positive attitude and strong work ethic.
• Reliable, punctual and dependable.
• Professional, respectful, and solutions-oriented in member and employee interactions.
• Commitment to cleanliness and creating a positive member experience.
• Ability to learn and apply company cleaning practices, policies, and procedures.
• Ability to read and follow verbal and written instructions.
• Obtain CPR/AED Certification within required timeframes.
• Obtain tanning Certification within company required timeframes.
• MSRs must submit to a National Sex Offender Registry search.
• All Utah locations must participate in E-Verify.
• This position requires employee to work on-site.

Responsabilidades

• Greet members and guests in a friendly, professional manner and create a positive club experience.
• Provide information about memberships and amenities; assist tours and sign-ups.
• Process new memberships, cancellations and payments; answer phones professionally.
• Check members into the system using the club POS; maintain front desk operations.
• Maintain cleanliness and order of the club and work areas; ensure equipment is safe and tidy.

Conocimientos

Customer service

Professionalism

Punctuality

Communication

Teamwork

Educación

High school diploma or equivalent

Descripción del empleo

Planet Fitness Defiance, OH is seeking a Part Time Member Services Representative (MSR) for an on-site, per diem role with a minimum of 16 hours per month. You will greet members, answer questions, process memberships, and support club operations in a friendly, professional environment.

As the first point of contact, you’ll provide outstanding customer service, assist with tours and sign-ups, handle inquiries, and help maintain a clean, welcoming Judgement Free Zone.