Part-Time Member Experience Specialist (Evenings/Weekends)

Planet Fitness; Baltimore (MD); On-site; USD 2,066,000 - 2,480,000; Part time

Benefits offered by this job

Growth opportunities

Shift-differential pay

PTO

Employee Assistance Program

Free Black Card Membership

Job summary

Planet Fitness in Baltimore is seeking a part-time Customer Service Representative. You will provide exceptional guest service, greet members, assist with sign-ups and tours, and process point-of-sale transactions.

The role includes promoting fitness classes and maintaining a clean, welcoming club environment to ensure a Judgement Free experience. Starting at $15 per hour, the position includes benefits such as growth opportunities, shift-differential pay for select shifts, PTO, an Employee

Qualifications

• Customer service experience preferred.
• High school diploma or GED preferred.

Responsibilities

• Provide superior customer service to Planet Fitness members and guests.
• Answer phones in a friendly manner.
• Greet members and assist with sign-ups and tours.
• Log amenities and handle inquiries professionally.
• Process beverage or merchandise purchases at the POS.
• Promote fitness instruction classes to members.
• Maintain a clean, sanitized and safe club environment.

Skills

Customer service

Basic computer skills

Education

High school diploma/GED

Tools

Point of sale (POS) system

Job description

Planet Fitness in Baltimore is seeking a part-time Customer Service Representative. You will provide exceptional guest service, greet members, assist with sign-ups and tours, and process point-of-sale transactions.

The role includes promoting fitness classes and maintaining a clean, welcoming club environment to ensure a Judgement Free experience. Starting at $15 per hour, the position includes benefits such as growth opportunities, shift-differential pay for select shifts, PTO, an Employee